Energy Broker ADR Information
Clarity Utility Partners is registered with Ombudsman Services – Energy Broker ADR.
All clients have access to:
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Free, independent dispute resolution
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A structured complaint escalation process
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Clear protections for unresolved issues
When You Can Use the Ombudsman
You may refer a complaint to the Ombudsman if:
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You are unhappy with our final response, or
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8 weeks have passed without resolution
For more information about Ombudsman Services, please visit:
https://www.ombudsman-services.org
