Clarity Utility Partners

Last updated: 13 February 2026

Clarity Utility Partners is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website or engage our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Clarity Utility Partners provides utility brokerage and advisory services to UK SMEs.

If you have any questions about this policy or your data, you can contact us at:

Email: hello@claritypartners.co.uk
Phone: 07561 298109

2. What Information We Collect

We may collect and process the following types of information:

Information You Provide

• Name

• Business name

• Email address

• Phone number

• Business address

• Utility account details

• Billing information

• Contract information

Information We Collect Automatically

• Website usage data (via cookies)

• IP address

• Browser type and device information

3. How We Use Your Information

We use your information to:

• Provide utility comparisons and brokerage services

• Analyse your current utility contracts and bills

• Negotiate with suppliers on your behalf

• Manage contracts and ongoing support

• Respond to enquiries

• Improve our website and services

• Meet legal and regulatory obligations

We only process your data where we have a lawful basis to do so, including:

• Your consent

• Performance of a contract

• Legitimate business interests

• Legal obligations

4. How We Share Your Information

We may share your information with:

• Utility suppliers (for quotations and contract setup)

• Industry partners involved in service delivery

• IT and service providers who support our business

• Regulatory or legal authorities where required

We do not sell your personal data to third parties.

5. Data Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

6. Data Retention

We only retain your information for as long as necessary to provide our services, meet legal obligations, or resolve disputes.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent (where applicable)

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

8. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.